Everything shopkeepers ask before they start. Still stuck? Reach us from the Company page anytime.
Just an Android or iPhone. Loon works on the phone you already own. No card machine, no extra gadgets. A printer is optional if you want paper receipts.
When a customer pays, you record the sale as M‑Pesa, cash or card, and it lands in your books and your stock straight away. Automatic matching of M‑Pesa and bank payments is something we're building with financial partners.
Loon is not a bank. Any account or payment features are planned to be provided through licensed financial partners, subject to agreement and approval. The AI assistant answers from your own records, and nothing that moves money is sent until you approve it. Both are in development and not yet available to everyone.
You get 3 days free, no card needed. After that, pick a plan and pay monthly or annually by M‑Pesa or bank. Your data stays yours either way.
Yes. Each worker gets their own till and only sees what you allow. Roles and permissions on Pro let you control exactly who sees revenue, costs, and reports.
Yes. You can keep selling offline and Loon saves everything on your phone. The moment you're back online, it syncs quietly in the background.
Yes. Growth covers up to three businesses and Pro is unlimited, with branch roll‑up reporting so you can see each shop and the whole group at once.
Your records are encrypted and backed up automatically. Only you and the people you invite can see your numbers, and you can export or delete your data whenever you like.